Customer Service

At Schmitz Press, estimating, production planning, and customer service are handled by thoroughly knowledgeable printing professionals. Within the framework of agreed upon specifications and schedules, all estimates and production plans are figured to maximize efficiency and economy without compromising quality. Customer service representatives oversee and expedite the production process and act as liaison between sales and production personnel in communicating all information about the work in progress.

Production

As one of the first printing companies in the area to adopt digital technology in its prepress operations, Schmitz Press has extensive experience and technical expertise to assist its customers in the preparation of their electronic files. Schmitz offers a complete range of in-house electronic prepress services, including web page hosting and authoring, scanning, image manipulation, digital proofing, file conversions, film output, multimedia, CD-ROM mastering, and optical archiving.

All jobs are printed on Heidelberg Speedmaster 28x40 presses with computer consoles, Alcolor, CPC, sheet cleaners, and short wave driers. Press operators at Schmitz are craftsmen whose technical proficiency, expertise, and artistry assures the print quality for which the company is known.

Cutting, scoring, folding, stitching and other finishing operations are handled in Schmitz' full-service bindery by employees who are thoroughly knowledgeable and experienced with all operations and equipment.

All completed jobs are packed suitably for delivery and are identified with correct labeling, including accurate counts. Schmitz Press vehicles deliver completed jobs to destinations throughout the East Coast.

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History

Schmitz Press was founded in 1937 in Baltimore, Maryland, by E. John Schmitz, grandfather of the current company president, Paul B. Schmitz. Incorporated in 1948, the company has been continuously owned and operated by the Schmitz family.

Through its first four decades, Schmitz Press offered primarily one- and two-color letterpress printing to a small client base in metropolitan Baltimore. However, in the late 1970's and early 80's, responding to an increasing demand for multi-color printing and the availability of greatly improved printing technologies, the company began its focus on high quality multi-color offset lithography.

As a result of those efforts, the company experienced exceptional growth from 1978 to 1988. It was also during this period that Schmitz began to establish its reputation as one of Maryland's premier quality commercial printing companies. In 1989, the company moved to its current headquarters, a newly-constructed 35,000 sq. ft. facility in Loveton Center, near Hunt Valley, Maryland. A building expansion completed in 2001 provided 10,000 square feet of additional manufacturing space.

Schmitz Press has won more awards for print quality from the Printing Industries of Maryland than any other member company, including five "Grand Q" (Best of Show) Awards (1988, 1989, 1990, 1994, and 1999). On the national and international level, Schmitz has been especially recognized for its annual report printing. Schmitz has won numerous AR100 awards, including honors for one of the "Top 10 Printed" reports in the show. Annual reports printed by Schmitz Press have also been honored in the prestigious Mead Annual Report Show, the Donside International Design and Print Show in London, England, and the Sappi "Printer of the Year". In 1997, Schmitz received the highest honor of the Printing Industries of America, the "Benny" Award, in two different categories -- annual reports and magazines. It was one of only seven printers in the United States to win more than one Benny. The company won multiple Bennys again in 1999, in the annual reports and programs categories. In 2002, Schmitz Press was chosen as a Sappi North American Printer of the Year Gold Award winner, one of only six companies in North America to be so honored.